Baptist Memorial Hospital-Union County recently announced Christina Masters has been named Service First Champion for the quarter. Christina works in Environmental Services and has been a part of the Baptist team for over five years.
Service First Champions are individuals who consistently exceed all expectations for the purpose of serving others and are nominated by colleagues, physicians, patients and their family/support persons for outstanding service.
Christina was nominated by multiple colleagues for going above and beyond to provide exceptional cleaning services. One nomination noted that “Christina is the most dedicated and honest employee.”
In another nomination, a colleague commented on how friendly and caring Christina is to everyone she meets. After learning a colleague was making plans to adopt, Christina made treat bags for them to sell to help with adoption expenses. The colleague wrote, “She will never know how much she blessed me with her random act of kindness. She gave from her heart, and I will always treasure her kindness.”
“Christina’s willingness and genuine desire to help others exemplifies what a Service First Champion should be,” said Walter Grace, CEO and Administrator. “It is people like Christina who make a real difference at Baptist Union County and in the lives of our patients and staff.”
Baptist Union County, the recipient of many awards and accolades, was most recently recognized by Premier as one of only three hospitals in the nation that achieved top performance in all seven of the areas measured in Premier’s Quest collaborative. The hospital was awarded the Outstanding Patient Experience Award by Healthgrades and was named a Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health care organizations in America, in 2018.